PRIVACY POLICY

Vesna Muden Florals

Last updated: 02/02/2026

Vesna Muden Florals respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you use this website.

1. Who we are

Vesna Muden Florals
United Kingdom

Email: vesna.florals@gmail.com

For the purposes of UK data protection law, Vesna Muden Florals is the data controller responsible for your personal information.

2. What information we collect

We only collect personal information that you voluntarily provide through the website contact form or by email. This may include:

Your name
Your email address
Your phone number (if provided)
Any information you include in your message

We do not collect payment details and there are no user accounts or log-ins on this website.

3. How we use your information

We use your information solely to:

Respond to enquiries
Communicate with you about potential floral services
Provide customer support

Your information is not used for automated decision-making or profiling.

4. Legal basis for processing

Under UK GDPR, we process your personal data on the following lawful bases:

Consent – when you submit the contact form or contact us directly
Legitimate interests – to respond to enquiries and operate our business

5. How we store and protect your data

Personal data submitted through the contact form or email is stored securely and accessed only when necessary.

We take appropriate measures to protect your information against unauthorised access, loss, or misuse. Data is retained only for as long as needed to respond to your enquiry or for reasonable business record-keeping.

6. Sharing your data

We do not sell, rent, or trade your personal information.

Your data may be processed by trusted service providers such as website hosting or email providers, only where necessary for the operation of this website. These providers are required to handle your data securely and in compliance with data protection laws.

7. Cookies

This website may use basic cookies to ensure it functions correctly and to understand general website usage.

You can control or disable cookies through your browser settings. Disabling cookies may affect how the website functions.

8. Your data protection rights

You have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Withdraw your consent at any time

To exercise these rights, please contact us using the details provided above.

9. Third-party links

This website may include links to external websites. Vesna Muden Florals is not responsible for the privacy practices or content of those third-party sites.

10. Changes to this policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Vesna Muden Florals
Email: vesna.florals@gmail.com